And it shows in little things. My phone ran out of credit while I was at the airport today and I couldn't buy any more till I got home. But I did have free wi-fi. So I whined about my running out to a friend by email. And she promptly stuck some credit on my phone for me from a distance and demanded a call back cuz I sounded 'down';-) Cool friend.
The staff at the hotel where I stayed recently greeted me one morning with a breakfast plate and asked me to try it before they offered it in the restaurant the next day. Why? Because they said if it was horrible I would tell them truthfully but not yell at them. And if it was nice I would be appreciative;-) Made my day. It was good btw and will be on the menu from tomorrow.
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